"5-Star Review" - My Mortgage, Made Simple." I recently worked with Crystal Jahn on a refinance, and I couldn't be happier with how everything turned out. From the very beginning, she made the process easy to understand and never made me feel rushed or overwhelmed. She explained my options clearly, helped me compare what made the most sense for my situation, and always made sure I knew whaAdd properly structured customer review information, including review text, rating, date and reviewer location where availablet was happening next. Crystal Jahn stayed in touch throughout the whole refinance, checking in regularly and answering every question I had - even the small ones. I really appreciated how patient and down-to-earth she was. It made the experience feel comfortable instead of stressful. Another thing that stood out was how smoothly everything moved behind the scenes. Crystal worked closely with the UWM team, and the two of them together kept things organized, quick, and on track. I was impressed by how efficiently everything came together and how simple they made it for me. Because of Crystal's help, my refinance closed on time, and the end result was even better than I expected. She truly went above and beyond. If you're looking for someone who is friendly, responsive, and genuinely focused on helping you, Crystal Jahn is an amazing loan officer to work with. I'm very grateful for the experience and would absolutely recommend her to anyone. Awesome rate, great turnaround time, a smooth, easy process, and they listened closely to my long-term needs, which was great.
I had an amazing experience from start to finish! I went to two lenders before Brian, both just order takers. Brian actually asked questions , listened to my needs and delivered! His staff was just as attentive,and I was clear to close 3 weeks before I had to move in. I would not use anyone else, recommend highly!
Quick and easy process! Great communication
Special thank you to the team at First Class mortgage and especially Brian C Lykins for his exceptional customer service. Brian went above and beyond to ensure we had a rate that was unbeatable as we shop multiple lenders and thank goodness our realtor mentioned thier team when we finally found our dream home. Brian C Lykins we couldn't have been happier with our experience thank you so much!!!
